Update on COVID-19 - Effects on supply chain, shipping time, and local pick-up

Posted by Char Smith on

March 18, 2020 - The situation with COVID-19 is quickly changing in Canada and we hope you remain well.  We've recently learned some of our distributors are reducing hours, but are continuing to operate. In our industry, they had already ramped up for spring bookings, so any potential issues are less with supply into the distribution centres and more the ability to ship out to dealers. We will continue to monitor events and update as needed.

Canada Post has also provided an update on shipping that states guaranteed delivery dates may be delayed and signatures for deliveries will not be required - click here

Locally, we've decided to stop face-to-face payment for local pick-ups and will move to interact etransfer to parts@drmower.ca, via credit card payment over the phone, or purchase through the www.drmower.ca website with free local pickup.  Pickups will be arranged as 'door-step' drops.  Please call or text (587) 329-6642 to make arrangements.


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  • I am looking for the manual of the Craftsman mower #999.362121, as I purchased it at a lawn sale and a cable broke and have to replace it, The stores for repairing are not open. and as I am 77 yo the open ones don’t want me in the store. If I know the parts number I may be able to get it on line.

    Timothy (Séamus) English on

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